The National Disability Insurance Scheme (NDIS) is overseen by the NDIA. It aims to provide choice and control to people with disability over the supports they receive and who provides them. To find out more visit our About the NDIS web page.

It will depend on the support you require and what is deemed reasonable and necessary. For more information visit our About the NDIS web page.

The National Disability Insurance Agency (NDIA) is an independent government agency. The main role of the NDIA is to implement the National Disability Insurance Scheme (NDIS) and ensure people with disability receive the support they need.

Eligibility will depend on your age, where you live, your disability and other factors.

NDIA staff make decisions about what is 'reasonable and necessary' based on the rules within the National Disability Insurance Scheme Act 2013 (NDIS Act). To be considered reasonable and necessary, a support must:

• be related to the participant's disability
• not include day-to-day living costs that are not related to a participant's disability support needs
• represent value for money
• be likely to be effective and beneficial to the participant, and
• take into account informal supports given to participants by families, carers, networks, and the community.

Planners are staff nominated and endorsed by the NDIS who work with you to identify your goals and the supports you need to achieve your goals. You have the right to provide feedback and if you do not feel comfortable with your planner, you can ask for another person to work with you instead.

If you are unable to access public transport because of your disability, you may be eligible to access NDIS funding. Any funding will take into account any taxi subsidy scheme. It does not cover transport assistance for carers. For more information visit the NDIS transport funding website.

The NDIS may fund reasonable and necessary home modifications. Before the home modification is funded, other solutions (eg. assistive technology) will also be looked at. Some examples of home modifications that might be funded include:

• Widening doorways
• Ramps
• Lifting platforms
• Kitchen modifications
• Bathroom modifications
• Hand rails
• Stair climbers

The modifications will only be funded for the person’s primary residence. Confirm with the owner of the property before asking for funding. To find out more visit the NDIS home modifications explained website.

When you develop your plan with the NDIS, let them know if you'd like some support to implement your plan.

The NDIS might refer to a Local Area Coordinator (LAC) or fund Support Coordination in your plan.

A LAC is someone from the NDIS or a partnered organisation who helps you to implement your plan at a basic level. If you require extra help you will be funded for a Support Coordinator. This could be because your plan is more complex. There are three types of support coordination:

• Support Connection - short term assistance to find services and develop service agreements. This is the level of support that a LAC will generally provide.
• Coordination of Support - can also help you to find services and develop service agreements, but there may be some extra complexity
• Specialist Support Coordination - for participants with very complex needs, that require coordination by specialists.

If you are not happy with your provider, you can change. Each provider have different notice periods, so check your service agreement. Let your provider know and they will let you know what you need to do. If you have already selected a new provider, contact them and they will be able to help.

The National Disability Insurance Scheme NDIS Code of Conduct is a set of standards developed by the NDIS Quality and Safeguarding Commission. It outlines the legal obligations of all workers and health practitioners operating within the NDIS.