Participant Feedback Form

About You (optional)

Your Name:

Date:

Do you receive:

Support CoordinationBehaviour SupportPersonal Daily ActivitiesCommunity AccessNursing / Allied HealthOther

2. What do you like most about the support you receive from Luminous Care?

3. Is there anything you feel we could do better?

4. Do you feel listened to and involved in decisions about your support?

AlwaysMost of the timeSometimesRarelyNever

5. Are the staff respectful and supportive?

AlwaysMost of the timeSometimesRarelyNever

6. Do the supports you receive help you work towards your goals?

YesA littleNot reallyNoNot sure

7. Have you ever had any concerns or complaints, and if so, were they responded to appropriately?

I've never had concernsYes – and they were handled wellYes – but I didn’t feel heardI didn’t feel safe to raise them

8. Is there anything else you’d like to tell us?

9. Would you recommend Luminous Care to others?

YesMaybeNo

Thank you for your feedback!

Your thoughts help us make Luminous Care even better. If you’d like someone to follow up with you, please leave your contact details below:

Email:

Phone: